GSMliberty.net is NOT affiliated with any Wireless Carrier/Manufacturer listed on our site. All illustrations, pictures and links and provided for reference only
The services provided on this website are strictly limited to the legal owner of the phone. Unlocking your phone is legal in Canada, and most countries around the world. Please make sure it is legal to unlock your phone in the country you reside in.
It is illegal to alter or change IMEI numbers on cellular phones, punishable with up to 5 years in prison. If you ask us to do this, or how to do it we will delete your email. We will not do it for anyone or for any reason so do not ask. If your phone has been reported lost or stolen, please don't ask us for service as you will be reported and our services will not work.
Please note GSMliberty.com reserves the right to refund and/or refuse service to any customer without notice in any case of suspicious activity
All services and products offered by GSMliberty are guaranteed to work with a full refund guarantee.
Please note order cancellations are only possible if the order has not been processed or delivered yet. Due to the nature of products sold, orders will not be canceled after unlock login, code or any other information pertaining to unlocking the phone in question has been sent out. No exceptions
Certain services GSMliberty offer allow the client to conduct a free of charge compatibility test that verifies the products compatibility with the clients phone. The client may access such free tests via the services individual product description page PRIOR to purchase. We URGE all clients to make FULL use of such tests where available PRIOR to purchase as any incompatibility discovered after purchase as a result of negligence to carry out compatibility tests will not stipulate grounds for refunds.
While GSMliberty utilizes only tested and safe service software , it is paramount that the client follows instructions exactly as listed on the GSMliberty website or in instructions provided. GSMliberty does not accept responsibility for any damage caused to any headset as a result of not properly following instructions or any other reason. Please use at your own discretion.
Refunds will be issued after proper investigation of the clients claim. This investigation **will** require the client to submit proof, including and not limited to: Photographic evidence, Screen Shots, and detailed description of the error/defectiveness of the product. In the case an alternative method of supplying a service is available the client will be supplied with that service, prior to being offered a refund.
Please note unlocking kits, cables, dongles, clips or **any** other physical product offered by GSMliberty are ** NOT refundable ** due to the nature of these products.
Our satisfaction guarantee extends to physical products through our 30 day REPLACEMENT policy. In certain cases the client may be asked to pay a fair re-shipping fee. All sales on PHYSICAL products are FINAL and non refundable.
Warranty and Disclaimer Pertaining to Cell Phone, Mobile Phone and Accessories Sales:
All Mobile phones purchased are guaranteed against being Dead on Arrival (DOA), the client should contact GSMLiberty immediately for a return authorization, upon receipt of the dead phone, the phone will be serviced/replaced for the client at the earliest possible opportunity .
GSMliberty provides it's clients with a 4 day satisfaction guarantee, if the client is not satisfied the mobile phone sold for any reason, the client can return the purchased phone to GSMLiberty for a full refund or replacement with a different model of equal price or more . A restocking fee of 20% applies to all returned cell phones.
All mobile phones sold by GSMLiberty are WITHOUT warranty. GSMliberty started as a cell phone servicing company and therefore we offer premium in house warranty plans that can be purchased at an extra premium. GSMlberty warranties do not cover any form of physical AND/OR liquid damage. This includes and is not limited too, damage caused by dropping the phone, violent movement, any damage caused by physical trauma, spilling water/wine or any other liquid on the phone .
Cell phones are shipped from warehouses in Hong Kong and may be subject to custom/tax fee's upon receipt . Please check your countries regulations in regards to customs/tax fess
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